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Panel Memory Bank - Bank View button

Re sx KN2400. I am no longer able to get the Bank View by pressing the Bank View button. I am also not able to save new setups or change existing ones.. I can get Bank View when I hold a number and press SET, the same way as if you are saving a new set…

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Panel Memory Bank - Bank View button

Theo1943

Theo1943
Australia

Total Posts: 1
Joined: July 3, 2016

Re sx KN2400. I am no longer able to get the Bank View by pressing the Bank View button. I am also not able to save new setups or change existing ones..
I can get Bank View when I hold a number and press SET, the same way as if you are saving a new setup.
I was am hoping to correct this by doing a Factory reset. This did not solve the problem. Does anyone know about this?

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Posted on December 3, 2018 at 12:43 PM
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1 Reply

jd5live

jd5live
United Kingdom

Total Posts: 360
Joined: June 8, 2014

Re: Panel Memory Bank - Bank View button

Hi , sounds like you have either debris under the contacts or a damaged contact silicon membrane it will require the keyboard to be opened and the RH switch panel to be removed and air dusted. The KN2400/2600 models have to opened with care as there is a risk of the ribbon cables not making contact when the keyboard is resembled. One thing I would suggest you use an air-duster around the switch, this may clear the obstruction before you get the screw-divers out. The reason I think this is the possible cause is that when you depress an associated/near button it works.
Hopes this helps
Regards John.

Posted on December 3, 2018 at 4:35 PM